How do I place an order?

How to place an order?

Website
1. Sign in and click [Trade];
2. Select from the list of trading pairs on the left column;
3. Select [Limit order] or [Market order];
4. Choose [buy] or [sell] to place a Limit/Market order first and enter price and amount before submitting.

APP
1. Open APP and click [Trade];
2. Select from the list of trading pairs on the left upper corner;
3. Select [Limit order] or [Market order];
4. Choose [buy] or [sell] to place a Limit/Market order first and enter price and amount before submitting.

Order type

Limit order
A limit order allows the trader to set a price and amount they would like to buy or sell. Then the order will be added to the order book and wait for someone to accept it.

Market order
Market orders are often placed for immediate executions. A market sell will match the best available bids on the order book, and a market buy will match against the best available asks on the order book.
Unexecuted orders can be viewed in "Current Orders" at the right upper corner of the page and you can [Cancel] them before execution.
Unexecuted orders can be viewed in "Current Orders" at the right upper corner of the page and you can [Cancel] them before execution.
Fee details can be viewed in [All Orders] - [Execution History].

Attention
Transaction fee is displayed to 8 digits after the decimal point. Trading Fees are at 0.1%

TakerMaker
Market makers are those who are willing to wait to buy or sell at a certain price. They provide the gasoline/depth for the market. 

Market takers are those who want instant execution with the existing orders in the list. They take away depth from the market.  
The aim of maker-taker mechanism is to stimulate trading activity within an exchange and keep price stabilized. 

Why is my available balance less than my actual balance?

Unexecuted orders will freeze part of your balance.
Please check if you have any unexecuted orders for the coins you intend to place orders with. 
E.g. If your wallet balance is 5 BCH, meanwhile you have an unexecuted sell order of 1 BCH for BCH/BTC trading pair. In this case, there will be 1 BCH frozen in your account, unavailable for trading, and your available amount will be 4 BCH, less than actual balance. 

How to check/cancel all unexecuted orders?

Website
After submitting orders, you can check the list of all unexecuted orders in [Current Orders] and cancel any unexecuted order by clicking [Cancel] in [Operation] column.
If you need to cancel all unexecuted orders, please click [Cancel All] next to [Current Orders]

APP
After submitting orders, you can check the list of all unexecuted orders in [Orders]. Select what you wish to cancel and click 'Cancel' to cancel it.

Attention
To guarantee server performance, all cancelled unexecuted orders will be deleted from records.

How to check executed orders?

Website
After execution, you can check the list of all executed orders in [Order History]. Click [Execution history] to check further details.

APP
After execution, you can view execution details by clicking [orders], selecting [executed] from the upper-right dropdown list and clicking [check details].

Attention
To guarantee server performance, all cancelled unexecuted orders will be deleted.

When will withdrawal be available after execution?

Usually, withdrawal is available right after execution.
However, if your balance available for withdrawal is LESS than execution amount, there might be pending deposits in your account. When your transaction has enough required confirmations, all your balance will be available for withdrawal.